Changing Password and Account Security

Your account security is our top priority. Here’s how to manage your password and enhance the security of your account to keep your personal information safe.

1. How to Change Your Password
   
   
   • Log in to your account and go to the “My Account” or “Settings” section.
   • Select “Security Settings” and click on “Change Password.”
   • Enter your current password, followed by your new password. Make sure your new password is strong, using a combination of uppercase and lowercase letters, numbers, and symbols.
   • Confirm the new password, then save your changes.
     
     
2. Tips for Creating a Strong Password
   
   
   • Avoid common words or phrases, especially those related to your personal information.
   • Use at least 8 characters, mixing letters, numbers, and symbols.
   • Change your password regularly and avoid reusing passwords from other accounts.
     
     
3. Setting Up Two-Factor Authentication (2FA)
   
   
   • For added security, enable Two-Factor Authentication (2FA) in the “Security Settings” section.
   • Once enabled, you’ll receive a unique code via SMS or email each time you log in, ensuring that only you have access to your account.
     
     
4. Monitoring Account Activity
   
   
   • Regularly check your account activity to ensure there are no unauthorized logins or changes.
   • If you notice any unusual activity, contact our support team immediately to secure your account.
     
     
5. What to Do if You Forget Your Password
   
   
   • On the login page, click “Forgot Password” and enter the email address associated with your account.
   • Follow the instructions sent to your email to reset your password securely.
   • If you don’t receive the reset email, check your spam folder or contact customer support for assistance.
     
     
6. Reporting Suspicious Activity
   
   
   • If you receive suspicious emails or notifications that appear to be from our platform, do not click any links or provide any information.
   • Report such incidents to our support team immediately to help us protect your account and others.

By following these guidelines, you can help ensure the safety and security of your account. If you need further assistance, our support team is here to help.