Table of Contents

Seller Dashboard Guide

Dashboard Overview

The Dashboard is your central hub for tracking key performance metrics and managing your seller activities on ComeMarket. Here, you can get a quick overview of your sales, earnings, and orders, as well as monitor your store's performance over time.

Key Dashboard Elements:

  1. Total Sales, Earnings, and Orders

    • At the top of the dashboard, you can see real-time figures for your total sales, total earnings, and the total number of orders and products sold. These figures give you an instant snapshot of your store's success.

  2. Sales Statistics Graph

    • This visual chart shows your sales performance over a selected time period. You can view trends in new sales, total orders, and products sold. This helps you track your store's growth and identify peak times for customer activity.

  3. Sales Comparison

    • Sales Comparison section breaks down your orders, earnings, and products sold over various timeframes: Today, This Week, This Month, and This Year. This allows you to easily compare performance over different periods to understand seasonal trends or monthly growth.

  4. Last 10 Orders

    • In this section, you’ll find a list of your ten most recent orders with key details like reference ID, order date, customer name, quantity, status, and order total. This quick view helps you stay updated on the latest activity in your store.

Tips:

The Dashboard is designed to keep you informed and enable efficient management of your store, all in one place.

Seller Profile Setup

In the “Seller Profile” section, you can complete and personalize your shop information. Here are the fields you'll need to fill out to ensure a fully set-up seller profile:

  1. General Information:

    • Shop Title: Enter the name of your shop as you want it to appear to customers.
    • Phone Number: Provide a valid contact number. This is mandatory.
    • Business Email: Input the email address associated with your business.
    • Get Notification: Choose where you’d like to receive notifications—your primary email or a backup.

  2. Address Information:

    • Address: Enter the physical address of your business location.
    • Country and State/City: Select your country and enter your city to verify location information.

  3. ID Verification:

    • ID Card Number: Provide your ID card number for verification purposes.
    • Scan of Your ID Card: Upload front and back images of your ID card (accepted formats: .jpeg, .jpg, .pdf).

  4. * Profile Description:

    • Description: Write a brief introduction to your shop. Share details about what makes your store unique, your business mission, or any other information that will appeal to customers.

  5. Social Media Links (Optional):

    • Add links to your social media accounts (e.g., Facebook, Google Plus, Twitter) to help customers connect with you across platforms.

  6. Profile URL Alias:

    • Here you can customize your profile link for easy sharing. This will appear in the form of a unique URL for your shop.

  7. Logo and Shop Banner:

    • Logo: Upload a logo for your shop (recommended size: 80 x 180 px) to make your brand recognizable.
    • Shop Banner: Add a banner to represent your store (recommended size: 800 x 250 px). This is a great way to make a strong visual impression on visitors to your shop.

Managing Your Products

In the Products section of your Seller Dashboard, you can manage your store’s product listings. This is where you’ll add new products, edit existing ones, or organize your inventory.

Use this section to keep your catalog up-to-date and ensure all product information is accurate and appealing to attract potential buyers.

My Earnings Section Guide

The “My Earnings” section provides an overview of your sales and earnings on the ComeMarket platform. This section helps you track your revenue and view earnings history in detail. Here’s how to navigate this section effectively:

  1. Overview of Earnings:

    • At the top, you can view a summary of key metrics:
      • Total Sales: The total value of all orders placed.
      • Total Earnings: The net earnings after any fees.
      • Total Orders: The number of orders completed.

  2. Tabs:

    • Earning History: View a detailed history of your earnings over time.
    • Order Wise Earning: See earnings per individual order to understand revenue breakdown on a per-order basis.

  3. Filter Your Search:

    • Use the filters to customize your view:
      • From Date and To Date: Set a date range for the earnings data you wish to view.
      • Report Format: Choose a format for generating the earnings report, such as a summary or detailed breakdown.

  4. Search and Reset:

    • After setting your filters, click Search to generate the report based on your selected criteria.
    • Click Reset to clear the filters and return to the default view.

Note: If the list is empty, there are no earnings records available for the selected filters or period.

Transaction History Section Guide

The “Transaction History” section provides a detailed overview of all financial transactions associated with your ComeMarket seller account. Here’s how to navigate this section:

  1. Overview of Key Financial Metrics:

    • At the top, you’ll see a summary of your financial data:
      • Total Earning: The total amount earned through sales.
      • Total Paid: The total amount you have received in payouts.
      • Balance: The remaining balance available for payout.

  2. Filtering Transactions:

    • You can filter the transaction history to find specific records:
      • From Date and To Date: Set a date range to view transactions within a specific period.
      • Transaction Type: Use the dropdown to select specific transaction types, such as sales, refunds, or payouts.

  3. Search and Reset:

    • After selecting your filters, click Search to display the relevant transactions.
    • Use the Reset button to clear all filters and view the full transaction history.

Note: If the list is empty, there are no transaction records for the selected filters or date range.

New Payout Request Guide

The “New Payout Request” section allows you to request a transfer of your available balance to your bank account. Follow the steps below to submit a payout request:

  1. Entering Payout Details:

    • Amount: Enter the amount you wish to withdraw. Make sure this amount does not exceed your current available balance.
    • Request Comment: Provide a brief comment for your payout request. This could include details or notes for your own records or any specific instructions. The comment should be between 30 and 300 characters.

  2. Submitting the Request:

    • Once you’ve filled in the details, click Save to submit your request for processing. Your payout request will be added to the “Requested Payout Statuses” list below.

  3. Tracking Payout Requests:

    • The “Requested Payout Statuses” section will display a list of all your payout requests along with their statuses (e.g., pending, approved, or completed).
    • If the list is empty, there are no pending payout requests at this time.

New Category Request

In the “New Category Request” section, sellers can request additional product categories to better align with their products if they don’t see an existing category that fits. Follow these steps to submit a new category request:

  1. Selecting an Available Category:

Use the Available Categories dropdown to select the most relevant existing category. If you don’t find a category that closely matches your products, choose the closest one and proceed with your request.

  1. Providing a Request Reason:

    • In the Request Reason field, explain why a new category is needed. This could include details about the type of products you intend to list under the new category or why the existing categories do not meet your needs. Be specific and concise (minimum 30 characters, maximum 300 characters).

  2. Submitting the Request:

    • Once all information is complete, click Save to submit your category request. Your request will be reviewed by the ComeMarket team.

  3. Tracking Category Requests:

    • The “Requested Category Statuses” section below displays your past requests and their statuses (e.g., pending, approved, or denied).
    • If this section is empty, you currently have no category requests under review.

Shipping Management Section

In the Shippings section of your seller dashboard, you can review and manage all available shipping options for your products. This area displays a list of your existing shipping methods, showing details like Name, Status, Free Shipping, and the estimated Delivery Delay for each method.

To add a new shipping method, click the + Add New button.

Adding a New Shipping Method

When you select Add New Shipping, you’ll be guided to set up a custom shipping option:

  1. Basic Information:

    • Name: Enter the shipping provider's name or label for this option (e.g., USPS).
    • Delay Message: Describe the estimated delivery time (e.g., “Deliver in minimum time”).
    • Status: Set to Active if you want this option available for customers.
    • Free Shipping: Indicate whether this option includes free shipping.

  2. Logo: Upload an icon (recommended dimensions: 80 x 40) for easy identification.

  3. Package Dimensions and Weight Limits: Define maximum allowable package dimensions and weight.

  4. Billing: Choose whether to calculate based on total price or total weight.

  5. Tax: Set any tax that applies to this shipping method.

  6. Region-Based Pricing: Specify shipping fees per region. You can set price ranges for different continents or specific countries, ensuring accurate rates for various customer locations.

Finally, click Save to add your new shipping method, which will then appear in your shipping list for customers to choose from during checkout.